Sales & demonstrations
Questions on plans, seat counts, custom pricing or a walkthrough with your own scenarios. Happy to talk to you before you trial anything.
info@infosec247.co.ukTalk to a human
No call centre and no chatbot queue. Pick the route that matches what you need and you’ll get a considered reply from someone who knows the product.
Where to send it
Customer support
Already using InfoSec247 and something isn’t behaving. Include your organisation name and the incident reference if it’s about a specific record.
support@infosec247.co.ukSecurity & vulnerability disclosure
Found a vulnerability in our service? Please tell us before telling anyone else and we’ll work with you on it. We won’t pursue researchers acting in good faith.
security@infosec247.co.ukData protection & privacy
Subject access requests, data processing agreements, our sub-processor list, or anything else covered by the privacy notice.
info@infosec247.co.ukCompany details
- Registered name
- Max Impact Services Limited T/A InfoSec247
- Trading as
- InfoSec247
- Company number
- 09707999
- VAT number
- 829655290
- ICO registration
- ICO:00011665265
Before you write in
A few things that might save you a message:
- Pricing and what’s included is all on the pricing section, including the two optional AI add-ons.
- The full capability list is in the feature set, which also flags what’s still on the roadmap.
- Common questions — trials, auditors, AI and data export — are covered in the FAQ.
- Who processes your data is listed on the sub-processors page.
If you need a signed data processing agreement or a completed security questionnaire, say so in your message and we’ll send what we have.